Under the supervision of clinic leadership: Clinic Manager, MA Supervisor, or Lead Provider, provides health care in clinic and related work as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Assists clinic health care providers in providing direct patient care, by rooming patients, obtaining vitals, gathering patient history and reason for seeking care. Maintains strict confidentiality. Assists with Telehealth appointments.
2. Assists with registration of clinic patients and completes EHR data entry in patient's charts.
3. Gathers necessary vital signs from patients and completes entry in EHR for physician's review and entry into patient's chart. Other duties may include: drawing blood, if necessary; wound care and dressing changes; removing sutures and staples; electrocardiograms; and ear lavage.
4. Correctly collects, prepares, and sends laboratory specimens for routine tests and records results under direct supervision of the provider.
5. Administers selected medication and treatments to patients as ordered, including injections and immunizations and instructs patients on proper follow-up procedures under the supervision of the provider. Enters medication refill requests for provider review and approval.
6. Must recognize and respond appropriately to urgent/emergent situations per protocols; perform basic triage per specific office protocol procedures; document work processes as required.
7. Maintains documentation of immunizations in EMR chart and the ASIIS Website.
8. Maintains the supply stock in exam rooms and lab areas and documents usage so supplies may be replenished. Checks dates on all medications and supplies daily.
9. Cleans examination tables between patients and at close of business day. Adheres to North Country work practices in the Occupational Exposure Plan Policy, SDS and safety plan.
10. Anticipates provider's needs related to patient care. Assist the provider with patient education pertaining to the patient's ongoing health care: results of lab and x-ray reports; diet and exercise; laboratory and radiology preparation.
11. Sets up and cleans medical equipment and keeps red bags emptied and prepared for pickup.
12. Performs laboratory procedures provided by the center under direct supervision of the provider.
13. Keeps own work space clean and tidy, and, as a team member, assures cleanliness of common use areas.
14. Carries out the referral process for patients as requested. Handles prior authorizations for home health and DME equipment.
15. Assists other NCHC team members, from all departments, when needed.
16. Participates in meetings as required.
17. Performs other duties as assigned.
18. Maintains current certification through CEU's or exam.
19. Ability to communicate effectively in English language in person, by phone, and in writing.
20. Requires adherence to all policies and procedures, including, but not limited to, standards for safety, attendance, punctuality, and personal appearance. Ability to multi-task efficiently and effectively and cope in a healthy way with job stress.
21. Participates in training of new staff - demonstrates supervisory capacity or already has supervisory experience.
22. Helps to build a team oriented setting.
23. Participates in clinic or corporate projects.
24. Models professional clinical standards and behaviors.
25. Regular and predictable attendance.
26. Continuous learning in both personal and professional development.
27. Consistent review, comprehension and reply of company email and related correspondence.

QUALIFICATIONS

1. High school graduate or equivalent.
2. Diploma or a certificate of completion from a state-approved practical nursing program.
3. Successful completion of the NCLEX-PN exam.
4. One or more years of LPN experience.
5. Certification as a LPN

North Country is a VEVRAA Federal Contractor and Equal Opportunity Employer.

North Country HealthCare follows CDC guidelines and federal mandates and requires vaccination against COVID-19 of all its employees. Medical and religious exemptions to this policy are requested and reviewed on an individual basis.