North Country HealthCare
  • Flagstaff, AZ, USA
  • Full Time

Ready for your promotion into greater responsibility? Look at this opportunity in our Central Clinic. As MA Supervisor, you will assist in hiring, training and reviewing performance of medical assisting staff. Supervise and delegate team's roles and responsibility to ensure back office flows properly. Monitor and prioritize workflow and schedules to optimize quality patient care that is given in an atmosphere of respect and dignity. Required to perform all duties of the Medical Assistant.


  1. Mentor and train Medical Assistants to continually improve performance and skill level.
  2. Effectively manage and delegate clinical teams roles and responsibilities.
  3. Ensure the clinical back office flows properly.
  4. Oversee state reports and logs are maintained monthly.
  5. Inventory management/ordering of supplies, vaccines, medications.
  6. Perform Medical Assistant duties including, work-up charts, call patients, put them in an exam room, obtain historical information and vital signs.
  7. Handle phone messages for physicians and nurses and make calls to obtain information from hospitals, labs, other physician offices and ancillary departments for each patient's medical record.
  8. Call patients and provide report findings from diagnostic tests and remind them of repeat diagnostic tests.
  9. Promote a positive work environment in which team members willing assist one another to provide quality patient care.
  10. Resolve patient issues.
  11. Ensure OSHA, HIPAA, and all government regulations are followed.
  12. Regular and predictable attendance.
  13. Continuous learning in both personal and professional development.
  14. Consistent review, comprehension and reply of company email and related correspondence.


  1. Diploma of completion of education or training as a medical assistant or a related field recognized by the National Center for Competency Testing (NCCT) AND certification or registration by exam.
  2. Three or more years experience as a certified medical assistant.

North Country is a VEVRAA Federal Contractor and Equal Opportunity Employer

North Country HealthCare
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